BG
Bongiwe G

1 reviews | Active since Mar 2020

23 Mar 2020, 19:12

Spam and ****

I had a problem my husband past away last year 31 october so they .they had a deal with them so I reported to that my husband past on so for they called me on 29december telling me I must pay R10 000.for areas but I don't undurstand why should I pay this amount of money while the owner has on.on the very same day they told me that they are comming to collect the vehicle in a short notice .then the day after they came to collect the vehicle i refuse on january they called me telling me the same story ..untill they came to collect in february ..they are not calling me telling anything untill they said i must wait for their respond...

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Replies (1)
WesBank
WesBank's reply24 Mar 2020, 12:31
Official
Dear Mrs. Gubevu

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution