Sneaky behaviour.

I took out car finance with Wesbank cause I bank with FNB. First I had a gentlemen call to sell me scratch and dent protection for R53 over 24 months which I agreed to, to my surprise they billed me for 72 months in advance and they have not even provided the service for the first month and on top of that they will charge me interest on that, I requested to cancel, still waiting on the credit. Secondly they add on charges without even notifying you, there an amount over and above the paint and scratch charges called "UNEARNED FINANCE CHARGES BODYL" and extra R1200 and now a lady calls me trying to sell me credit shortfall cover, implying this is compulsory and the service was not activated , she give me a long story if the car were ****** I would have a shortfall of 65k, I asked her how is that possible because you are calculating the interest for the balance of the contract, the insurance will pay the book value of the car at the time and Wesbank will give me a settlement figure up until that date including interest which the insurance pays, why she gives me the interest amount for the balance of the term is beyond me. To me it appears they are very sneaky, you take out vehicle finance with them and then they want to sell you add on products making it seem as if this was part of the contract.

Very disappointed with the service, its only been a week with Wesbank and I already regret my decision, I wont be taken for a "ride", no pun intended!