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owen S
1 reviews | Active since Dec 2009
10 Jun 2021, 10:54
Slow slow payment transfers
I have made additional payments to my Wesbank account, the first was on Saturday and this is still not reflected in my account, and then the second was from my FNB CC still not reflected in my Account Why doe sit takes so long for a payment transfer to reflect in my account
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Replies (3)0
Replies (3)
WesBank's replyOfficial
10 Jun 2021, 13:21Dear Owen S
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
WesBank's reply10 Jun 2021, 13:21
Official
Dear Owen S
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
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owen S's updateReviewer Update
11 Jun 2021, 07:07While Wesbank have rep**** they have not resolved my problem, meanwhile I still pick the interest on my account, which negates the whole reason of trying to pay your account in advance - I am holding my breath to see the finalization of this
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owen S's update11 Jun 2021, 07:07
Reviewer Update
While Wesbank have rep**** they have not resolved my problem, meanwhile I still pick the interest on my account, which negates the whole reason of trying to pay your account in advance - I am holding my breath to see the finalization of this
oS
owen S's updateReviewer Update
13 Jun 2021, 07:10Well its now a week later and still waiting on a resolution - I have decided to place all payments on hold until Wesbank and find my missing payments
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owen S's update13 Jun 2021, 07:10
Reviewer Update
Well its now a week later and still waiting on a resolution - I have decided to place all payments on hold until Wesbank and find my missing payments