Slow customer service

Item: WesBank
Rating: 1
Author: Jacoline J

Good day,

I have settled my Yamaha Bike in July, I have requested for the Natis papers and communication regarding if it will be couriered to myself or send to an FNB branch of my choice. However I have not had any response from Wesbank regarding this matter. I would really like to get this sorted . Please contact me soonest Quinton Taute ***

Helpful (0)

Replies (1)

WesBank's replyOfficial

05 Sept 2022, 09:46

Dear Jacoline V,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

We will be in touch with you to resolve this matter.

Regards,

WesBank Service Resolution

WesBank's reply05 Sept 2022, 09:46

Official

Dear Jacoline V,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

We will be in touch with you to resolve this matter.

Regards,

WesBank Service Resolution