AB
Anneline B

1 reviews | Active since Jun 2016

03 Sept 2016, 11:44

SLOW

<p>I AM TIRED OF THE INCOMPETENCE DISPLAYED BY WESBANK.</p> <p>I HAVE SENT MY WATER AND ELECTRICITY BILL. I DO NOT NEED A COMMISSIONER OF OATH LETTER FOR ADDRESS CHANGES AT MY BANK SO I WILL NOT GIVE YOU ONE NOW.</p> <p>USE MY WATER AND ELECTRICITY BILL AND CHANGE MY RESIDENTIAL AND POSTAL ADDRESS IMMEDIATELY.</p> <p>STOP WASTING MY TIME!!!!!!!!!!!!!!!!!!!!!!</p> <p>HOW DIFFICULT IS IT FOR WESBANK TO PERFORM A SIMPLE ADMINISTRATIVE TASK?????????????</p> <p>USELESS!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p>

0
Replies (1)
WesBank
WesBank's reply05 Sept 2016, 22:00
Official

Good day

Thank you for raising your concerns regarding having your physical address details updated, and for affording us the opportunity to investigate and possibly resolve the matter amicably.

We have been in contact with you and have provided a detailed explanantion on our internal processes and also advised on what is required from you in order to expodite your request.

Please attend to the requirements as advised and provide us with the commissioned documents at your earliest convenience to attend to your request.

We trust that we have clarified our position and that your faith in WesBank has been restored.

Yours in Service,

WesBank