Sick of Wesbank making me do their admin and having a snotty attitude about it !

I have had it with Wesbank asking me to confirm my insurance annually. Although I am in agreement that this is needed to protect their interests, they can call the insurance and confirm themselves. They have a schedule of insurance on file. The agents calling from this department are invariably rude and threaten you with - "I will note you refuse to supply and we will add insurance for you" STOP - that is ******* - I said you have my insurer on record - nothing has changed and you are welcome to call them and confirm. In the time the agent spent on the phone being rude to a client she was able to do this confirmation herself. Why must I your client run around doing it ? Do not tell me that the insurer will not supply the information - your interest is noted on my cover - in any event supply a letter of consent with the initial contract which I will gladly sign which will grant you the authority to verify what you wish !! I have work to do - work that pays for that vehicle installment - do not delegate your business admin to me - I am your client !!!!!!