BN
Bongiwe N

1 reviews | Active since Oct 2015

02 Dec 2015, 16:28

Shortfalls settled and received paid up letter

I recently wrote about the bad Service that I received from Wesbank when my car was written off and they were not assisting with shortfall claim. I am Happy to report that I received a call from Bongani Sikhakhane who has been of great help, I am happy to report that the account has been settled and received Paid up letter. i would like to thank Bongani for going an extra mile and giving me feedback all the time. Keep up the Good Work Bongani Sikhakhane.

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Replies (1)
WesBank
WesBank's reply08 Dec 2015, 11:31
Official
Hello Bonginkosi750,

Thank you for taking a moment to share your experience at WesBank and highlighting your interaction with Bongani. He is certainly a valued staff member who delivers exceptional service at all times. Your compliment has been forwarded to him and his management.

Thank you once again for this positive feedback as this helps us to continuously raise the bar in our service delivery.

Kind regards
WesBank :-)