HT
Heidi T
1 reviews | Active since Jan 2013
16 May 2021, 08:43
Shocking service when you want your papers! Terrible Wesbank service
Shocking!!! Shocking!!! We have paid off the car and have been trying since January to receive our papers!!! Covid us used as excuse for bad or rather NO service. You cannot speak to anyone and it takes at least a week before someone responds to an email! Outrageous! And it just goes around in circles.
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Replies (1)
WesBank's replyOfficial
17 May 2021, 08:22Dear Heidi
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply17 May 2021, 08:22
Official
Dear Heidi
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution