MX
Megan X

1 reviews | Active since Jun 2014

19 Jul 2021, 08:51

SHOCKING SERVICE FROM WESBANK... ONCE AGAIN!

Once again, I am having to resort to hellopeter to get any feedback from WesBank! I have been trying for almost 2 months to get hold of someone from their insurance department to remove the additional insurance that has been placed on my account. I am now at the point where I will reverse the next debit order if this is not fixed in time! Could someone from WesBank who gives 2 damns please contact me??

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Replies (1)
WesBank
WesBank's reply19 Jul 2021, 09:59
Official
Dear Megan R, 

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,WesBank Service Resolution