AO
Amanda O

1 reviews | Active since Sept 2016

28 Nov 2025, 10:09

Shocking Service from Wesbank

To get hold of this company for payment is ridiculous. When you eventually reach an agent after holding on phone for 1 hour they merely advise you to resubmit invoice and then zero happens Shocking service, after two weeks no payment yet.

0
Replies (3)
WesBank
WesBank's reply28 Nov 2025, 10:25
Official
Dear Amanda O, 

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution
AO
Amanda O's update28 Nov 2025, 10:59
Reviewer Update
Good day

Thank you kindly. Have emailed all and I have received a delivery of such.

Regards

Amanda
AO
Amanda O's update28 Nov 2025, 10:59
Reviewer Update
Please action as a matter of urgency.