SHOCKING SERVICE FROM WESBANK

I will never finance another vehicle with Wesbank. I am aware of the covid restrictions, but I have been trying to get my vehicl de-registered with Wesbank as it was ****** and Wesbank was paid out, but when you phone they tell you to use their on-line options but non of the online options relste to this issue or send an e mail, which I did but I get this e mail back saying the department will contact me and then no one does. I have been trying since April to get this resolved. Their service is disgusting