BT
Bennet T
1 reviews | Active since Mar 2020
11 Mar 2020, 05:48
Shocking service from Wesbank
Flabagasted by the service offered by one of their consultant who called me yesterday. He was very rude and should never work for such a reputable company. He forgot that my relationship is not with him but with the bank, he spoke as if he owned Westbank.
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Replies (2)
WesBank's replyOfficial
11 Mar 2020, 11:25Dear Bennet T,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply11 Mar 2020, 11:25
Official
Dear Bennet T,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
BT
Bennet T's updateReviewer Update
11 Mar 2020, 11:39They have already contacted me and the lady was very polite and willing to assist, thank you.
BT
Bennet T's update11 Mar 2020, 11:39
Reviewer Update
They have already contacted me and the lady was very polite and willing to assist, thank you.