DS
Delwyn S

1 reviews | Active since Oct 2019

23 Aug 2022, 12:46

Shocking service

The service I have been receiving from wesbank is shocking I finished my contract with them in June and to this date have not received my NATIS documents after sending 3 emails they want to tell me I have to pay 360 rand to get my car in my name because their people are working from home I mean it is shocking I just need the documents so that I can do it myself

0
Replies (1)
WesBank
WesBank's reply23 Aug 2022, 13:26
Official
Dear  Delwyn S, 

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,WesBank Service Resolution