MR
Mike R

1 reviews | Active since Mar 2009

25 Oct 2022, 15:02

SHOCKING SERVICE

Shocking Service. After paying up my vehicle, failed to receive my NATIS doc. The Wesbank courier failed to deliver and returned. No explanation as to why the doc was not delivered AS PROMISED. Told I had to PAY again, or drive 100km to fetch it myself. Call cut off. I WILL NEVER AGAIN BUY FROM WESBANK. DISGUSTED. After paying many thousands of Rands in interest, this is the way Wesbank mistreats its customers

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Replies (1)
WesBank
WesBank's reply25 Oct 2022, 15:14
Official
Dear Mike R, 

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution