PE
PETRUS E

1 reviews | Active since Mar 2012

21 Oct 2016, 06:40

Shocking service

<p>I sold my vehicle privately through Wesbank Private Finance.The buyers app**** for finance on 11 September 2016 and their finance was approved on 27 September 2016. Today is 21 October 2016 and I still have not been paid by Wesbank despite various written and oral undertakings. Delivery of the vehicle took place 8 days ago and I am without my car and not paid.They are the most useless,disorganised company I have ever dealt with.They are clueless when it comes to vehicle finance.</p>

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Replies (1)
WesBank
WesBank's reply24 Oct 2016, 14:22
Official

Good day,

Thank you for your concerns highlighted. We apologise sincerely for the inconvenience caused. We are unable to make telephonic contact in order to provide you with the final feedback.

The delay of your payout was due to the buyer's 24 months lease agreement which had expired and we were unable to conclude the transaction.

Kind regards,

WesBank