SB
Sharon B
1 reviews | Active since Apr 2015
30 Aug 2023, 20:24
SHOCKING SERVICE
Shocking Service once they have taken your money. I bought my vehicle in about 2000 and paid it off in 2-3 years. Need the Logbook to sell it but don't have the Logbook. Went to Licensing Department to get a duplicate only to be told it is still registered with Wesbank. Phoned over a month ago, was told it is so long ago it has to be done manually but she will get back to me shortly. Still waiting. Phoned again about 3 weeks ago. He will have escalated and get back to me. Still waiting.
Helpful (0)
Replies (1)0
Replies (1)
WesBank's replyOfficial
31 Aug 2023, 07:29Dear Sharon Botha,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply31 Aug 2023, 07:29
Official
Dear Sharon Botha,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution