JB
Jan B
1 reviews | Active since Nov 2013
09 Mar 2016, 13:38
Shocking response time
Hi have submitted an email with a letter, and requested that Wesbank update my email on 03/03/2016<br> <br> That is one week ago, 5 business days and more than 100 hours and it is still not done, why???<br> <br> Then received an email that it is done, then I go to the site AND IT IS NOT DONE!!!
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WesBank's replyOfficial
11 Mar 2016, 11:45Hello Poenjanboshoff,
Thank you for bringing this to our attention. We sincerely apologise for the frustration experienced as well as the lack of response to your enquiry. We have communicated with you via e-mail and confirmed that your e-mail address was update as requested.
We trust that all is in order.
Kind regards
WesBank
Thank you for bringing this to our attention. We sincerely apologise for the frustration experienced as well as the lack of response to your enquiry. We have communicated with you via e-mail and confirmed that your e-mail address was update as requested.
We trust that all is in order.
Kind regards
WesBank
Best regards,
WesBank's reply11 Mar 2016, 11:45
Official
Hello Poenjanboshoff,
Thank you for bringing this to our attention. We sincerely apologise for the frustration experienced as well as the lack of response to your enquiry. We have communicated with you via e-mail and confirmed that your e-mail address was update as requested.
We trust that all is in order.
Kind regards
WesBank
Thank you for bringing this to our attention. We sincerely apologise for the frustration experienced as well as the lack of response to your enquiry. We have communicated with you via e-mail and confirmed that your e-mail address was update as requested.
We trust that all is in order.
Kind regards
WesBank
Best regards,