Shocking Lack of Service

<p>I submitted an application for vehicle finance on 22 February 2017 and received an e-mail that it was approved and that I will be conctaced for further handling of the application. On 28 February I had still not been contacted and queried the matter and was informed that I will be contacted. Up until today I have not been contacted. I left my previous bank due to the alleged service excellence of FNB and its affiliates, I must say I am bitterly disappointed by the poor level of service.</p>