sL
simon L
1 reviews | Active since Jul 2015
10 Apr 2021, 10:59
Shocking experience with Wesbank mobile application
Shocking experience trying to login and use the new mobile application. Numerous calls to many different contact centres with promises to resolve and call back. Nothing. Can’t believe that Wesbank let themselves down so badly after a great experience getting a car finance.
Helpful (0)
Replies (1)0
Replies (1)
WesBank's replyOfficial
12 Apr 2021, 08:09Dear Simon,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
WesBank's reply12 Apr 2021, 08:09
Official
Dear Simon,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution