CG
Chase G

1 reviews | Active since Aug 2019

10 Apr 2024, 08:34

Shocking Customer Service

Wesbank must be the worst company to get a hold of, and deal with. Countless emails, with one response. They are taking nearly R500 off my account every month for insurance. I have car insurance AND I have submitted that to them 2 months ago as per their request, to which they responded and said they have received it and STILL they are taking money off.

0
Replies (1)
WesBank
WesBank's reply10 Apr 2024, 09:07
Official
Dear Chase Garner
 
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
 
We will be in touch with you to resolve this matter.
 
Regards,
WesBank Service Resolution