DL
Dillan L

1 reviews | Active since Jan 2024

18 Jan 2024, 19:15

Shocking Customer Service

Customer service is shockingly bad. I guess when you have people in the grip of debt you have no reason to make customer service a priority - as long as the money keeps coming in, right?

0
Replies (1)
WesBank
WesBank's reply19 Jan 2024, 07:54
Official
Dear Dillan L,
 
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
 
We will be in touch with you to resolve this matter.
 
Regards,
WesBank Service Resolution