AJ
Angela Juanas-Uriol
1 reviews | Active since Apr 2019
15 Oct 2019, 12:00
Shocking Customer Service
Customer Service is absolutely useless! Sent and paid for eNatis docs on 27 September 2019. When called Customer Service to follow-up was told to go to the Licensing Department????? Are your Customer Service Agents actually trained????? Phoned Head Office, another huge waste of time, promised to be called back in 5 min, that was an hour ago? What must we do to get Car Registration Documents........beg????????
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WesBank's replyOfficial
15 Oct 2019, 12:45Dear Angela Juanas-Uriol,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank Service Resolution
WesBank's reply15 Oct 2019, 12:45
Official
Dear Angela Juanas-Uriol,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank Service Resolution