SHOCKING CALL CENTRE ZERO SATISFACTION FROM DIRECTAXIS

I called ********** 252

After entering my ID Number requested by a voice prompt a consultant answered the call

I was shocked by the blaze way the person took the call, after having listened to a professional on the voice prompter

Your staff is unprofessional making your outfit one clown short of a circus. She sounded like a person selling used carpets at a flea market..

Disgusting and shocking !! I no longer have the appetite to conduct business with Wesbank. If this is what we as consumers have to contend with, imagine paying off a loan for 5 years if this is what you call service!