**** Service in the Coporate World which is the most disgrace

Good Day to all the Readers Wesbank Bank Service Stinks after being a Loyal Client to them for the past 25 years. I have overpaid my settlement for my vehicle in error there was a surplus which they knew to do a refund which they never do. so I have sent them proof of cellphone banking receipt. Customer Service still wants a receipt and they have released the Natis Docs via the Courier, the money is in Wesbank Account I sent them the statements showing them my account is in Credit. I said to them I made a error because I have 3 other loans which I had to pay the cash in but in error error I put in the funds to Wesbank. now they ask me a stupid question we need to know where the money is coming from do they think I am a ***** they take the dam Business and my funds all these years now they want me to get a bank statement to show the money is coming from me who will pay the 15.00 cost for the Bank Statement. this is my money it came out of my cheque account where the hell is their BRAINS. Contact Fnb get the Confirmation I am human I made an error you can have no decency to go the extra mile and investigate with Fnb. I am sick and tired of this Bul****. I have requested this refund on the 9th October and only when I called them they are asking me for Proof. if I don't get my overpayment into my cheque account by today. Trust me I will go to social media and embarrass them. I am so ****ed off I will never do any business with them again I will go to a better bank whereby I can be respected and treated with full respect Read the Media for more info on Wesbank.......................................