KR
Kevin R
1 reviews | Active since Jul 2012
12 Aug 2022, 09:42
Sharing my contact details
I would really have liked to leave WesBank a 5/5 rating. The vehicle finance process was honestly completely painless. Everything was done digitally, and they kept me up to date with sms's. Excellent job guys.
Unfortunately, they decided to give my details to "The Engine Room" which is without a doubt the most USELESS company. They've called me about 8 times now trying to sell me different service. 3 of the times was for a service plan. After the 2nd call I asked them to stop calling me, and yet here I am.
Shame on you Wesbank for sharing my details with these amateurs!
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Replies (1)WesBank's replyOfficial
12 Aug 2022, 10:02Dear Kevin R,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply12 Aug 2022, 10:02
Official
Dear Kevin R,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
