SHAME ON WESBANK AND ROAD PROTECT

Item: WesBank
Rating: 1
Author: Louisa K

Dear Rodney Nadar

Kindly note that i have since not hear anything from Elandi at Road Protect after sending my documents, of which she acknowledged that she has received same.

This ia highly unprofessional and i have since inquired with my own bank to switch my motor vehicle account with yourself as the service is horrible.

Please confirm and URGENTLY advise when i will receive the disc for my vehicle. FF53VWGP.

Note that i will drive their on Monday to Road Protect myself.

Helpful (0)

Replies (1)

WesBank's replyOfficial

05 Nov 2020, 16:02

Dear Mrs. Kenmoe

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

We will be in touch with you to resolve this matter.

Regards,

WesBank Service Resolution

WesBank's reply05 Nov 2020, 16:02

Official

Dear Mrs. Kenmoe

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

We will be in touch with you to resolve this matter.

Regards,

WesBank Service Resolution