RB
Roger B
1 reviews | Active since Mar 2009
13 Jun 2021, 17:50
Settlement paid but account still open WTH
I seriously don't care about your technical issues. I paid my settlement on the 6/6/21 as per the quite I did the previous week. To date I don't see my payment in my wesbank account and now I'm getting a statement emailed that doesn't show my payment either.
You better ensure my account is settled and eNatis papers couriered to my home address as instructed on my email of the same day of the payment, which Monrovia read it, so you have no excuse regarding "technical issues"
Helpful (0)
Replies (1)0
Replies (1)
WesBank's replyOfficial
14 Jun 2021, 10:32 Dear Roger JE Brown,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
WesBank's reply14 Jun 2021, 10:32
Official
Dear Roger JE Brown,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution