FM
FRANCES-ANNE MAZIBUKO

1 reviews | Active since May 2015

18 May 2024, 15:29

Settlement Letter

They don’t even deserve a star.

I have been waiting for my settlement letter for more the 21 days. Been taken from puller to post from the consultant who seems to have learned how to lie.

Two days straight being told they will get back to me and it’s now more than 2 weeks.

Bounce of *********** people.😡

0
Replies (1)
WesBank
WesBank's reply20 May 2024, 07:55
Official
Dear FRANCES-ANNE,
 
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
 
We will be in touch with you to resolve this matter.
 
Regards,
WesBank Service Resolution