MN
Mpume N
1 reviews | Active since Dec 2022
18 Dec 2022, 17:31
Settlement Letter
Been asking for a settlement letter since the 06 of December 2022 till today no reply on email nor sms and app When i called after 5 times being put on hold for over 35mins i was told my account is assigned to Itumeleng and on leave with no return or someone standing for him or her.
This is really frustrating
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Replies (1)
WesBank's replyOfficial
19 Dec 2022, 08:23Dear Mpume Nene
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply19 Dec 2022, 08:23
Official
Dear Mpume Nene
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution