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Petronella M
1 reviews | Active since Jan 2011
10 Mar 2015, 14:27
Settlement Letter
I have a vehicle finance with Wesbank and my car be paid off in July so I called the bank this morning requesting my settlement on my car, but to my surprise I was told that they cannot give the settlement unless im ready to pay it off within 07 days, and was told that as soon as im sure to pay within 7 days they will then send me the settlement.<br> <br> Also been advised that if I don't pay the settlement in 7 days then I will charged interest on my account. I mean really, I have a right to know as to what the amount is. I find them so unhelpful because clearly they want ppl to pay more. This is such a *******. I need to know my settlement amount and that's it.
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Replies (1)WesBank's replyOfficial
11 Mar 2015, 09:02Hello thembalet,
We acknowledge your concerns and apologize for any inconvenience we may have caused.
This matter has been referred to the relevant manager who will make contact with you to resolve.
Regards,
WesBank
We acknowledge your concerns and apologize for any inconvenience we may have caused.
This matter has been referred to the relevant manager who will make contact with you to resolve.
Regards,
WesBank
WesBank's reply11 Mar 2015, 09:02
Official
Hello thembalet,
We acknowledge your concerns and apologize for any inconvenience we may have caused.
This matter has been referred to the relevant manager who will make contact with you to resolve.
Regards,
WesBank
We acknowledge your concerns and apologize for any inconvenience we may have caused.
This matter has been referred to the relevant manager who will make contact with you to resolve.
Regards,
WesBank
