1 reviews | Active since Nov 2015
settlement letter
<p>i requested a settlemnt letter ..and i was told still need one last debit order to go throughou..how i dont understand but its ok..i said its fine deduct but now when i call i am told i must pay cash..and i have been waiting for banking details..reallly now...bad customer service..agents are rude and arrogant</p>
Dear Thuli,
Thanks you for allowing us the opportunity to investigate your concens. The relevant department has been in contact with you , they provided you with the settlement and the paid up letter as per request.
We have listened to the call recording and the staff member involved has received coaching to improve the service delivery.
We hope you find the above in order.
Kind regards,
WesBank
Dear Thuli,
Thanks you for allowing us the opportunity to investigate your concens. The relevant department has been in contact with you , they provided you with the settlement and the paid up letter as per request.
We have listened to the call recording and the staff member involved has received coaching to improve the service delivery.
We hope you find the above in order.
Kind regards,
WesBank
Dear Thuli,
Thanks you for allowing us the opportunity to investigate your concens. The relevant department has been in contact with you , they provided you with the settlement and the paid up letter as per request.
We have listened to the call recording and the staff member involved has received coaching to improve the service delivery.
We hope you find the above in order.
Kind regards,
WesBank
Dear Thuli,
Thanks you for allowing us the opportunity to investigate your concens. The relevant department has been in contact with you , they provided you with the settlement and the paid up letter as per request.
We have listened to the call recording and the staff member involved has received coaching to improve the service delivery.
We hope you find the above in order.
Kind regards,
WesBank
Dear Thuli,
Thanks you for allowing us the opportunity to investigate your concens. The relevant department has been in contact with you , they provided you with the settlement and the paid up letter as per request.
We have listened to the call recording and the staff member involved has received coaching to improve the service delivery.
We hope you find the above in order.
Kind regards,
WesBank
Dear Thuli,
Thanks you for allowing us the opportunity to investigate your concens. The relevant department has been in contact with you , they provided you with the settlement and the paid up letter as per request.
We have listened to the call recording and the staff member involved has received coaching to improve the service delivery.
We hope you find the above in order.
Kind regards,
WesBank