CT
Chante T
1 reviews | Active since Aug 2023
01 Aug 2023, 14:15
Settlement
We requested a settlement letter and paid the settlement amount of the vehicle on the 21st of July 2023.
I sent the proof of payment as requested to *** numerous times without feedback. I have since been struggling to get the paid up letter or NATIS documents.
I have emailed l, requested on the app/website and called in. You have our money, we want our documents!!!
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WesBank's replyOfficial
01 Aug 2023, 14:33Dear Chante T
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply01 Aug 2023, 14:33
Official
Dear Chante T
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution