EP
Elize P

1 reviews | Active since Jan 2016

21 May 2022, 19:18

Settlement and taking a debit order

So we trade in out vechile and they paid the settlement amound on the 16th. As i see they are also wanting to take a debit order this month 25th, but the vechile finance amount was settle already before the debit order date. This is not correct!

0
Replies (1)
WesBank
WesBank's reply23 May 2022, 08:10
Official
Dear Elize P,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution