Settlement Amount cannot be confirmed

<p>This is the third statement i am sending as the proof of payment.</p> <p>The money has been processed , but VW is unable to confirm in receipt of payment.</p> <p>I made several calls to the call centre , i am told to send a proof which i have done it 3 times. But even to date no response received</p> <p>Please urgently assist on the matter.</p>