KD
Kyle D

1 reviews | Active since Jun 2018

10 Dec 2018, 13:41

*** = useless

Do not get yourself into a situation where you would have to deal with Wesbank customer care.

Service@wesbank is not a customer support email, it is a patience training device. avergae response time = 5 days.

0
Replies (2)
WesBank
WesBank's reply10 Dec 2018, 14:41
Official
Dear Kyle D,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
I will personally be in touch with you to resolve this matter.
Your reference number is CRS86021.
Regards,

Anastacia NaidooWesBank Service Resolution
KD
Kyle D's update10 Dec 2018, 17:28
Reviewer Update
Thank you. Follow up was very helpful!