cB
christo B

1 reviews | Active since Oct 2015

12 Aug 2016, 16:01

Service that gives you nausea

<p>I am so dissapointed in the bad, unproffesional and unpersonal service Ive received from Wesbank and Titleguard with the application for finance. Ive sent an email to Wesbank to inform them I will make this review. Michelle NAIDOO phoned me, and promise more feedback about this. NO FEEDBACK, EMAIL OR CALL AGAIN. The problem is that this terrible company does not even deliver on promises. We had a settlement letter dated on the same day I app****, and it took so long that we had to apply again for a new letter, and I had to pay an intalment for the previous owner because he did not have funds anymore as he went overseas. Now Wesbank went to pay back that instalmen, and I am stuggeling to get the money back. Also never heard from wesbank about the registration, only after I made a scene about it. WORST COMPANY, MAKES YOU SICK. *********** STAFF DEALING WITH CONTRACTS AND EVEN DEALING WITH COMPLAINTS. I WILL ALSO GO TO MEDIA. </p>

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Replies (1)
WesBank
WesBank's reply16 Aug 2016, 07:36
Official

Good day

Thank you for bringing the matter to our attention and affording us the opportunity to investigate and provide feedback.

WesBank has tried to contact you with an update regarding the concerns raised, we have unfortunately been unsuccessful. We will continue to try and make contact with you.

Yours in service
WesBank