MV
Marion V
1 reviews | Active since Dec 2015
16 Sept 2019, 13:25
Service sucks
NO RESPONCE NO HELP NO PEOPLES****S
CANT ANSWER EMAILS WHEN YOU PHONE THEM TOU HOLD ON FOR EVER AND A DAY TRYING TO GET HOLD IF WESBANK IS LIKE GETTING HOLD OF SOMEONE IN HELL!!!!! WHERE IN YOUR LIFE DI A VANK WITH SUCH A BIG NAME TREAT THERE CUSTOMERS LIKE THEY DONT EXIST BUT BOY OWN THEM MONEY THE wesbank IS THE FIRST ONE TO CONTACT THEM
THIS IS PEFETIC SERVICE@WESBANK REPLIES BY SAYING WE WILL RESPOND IN 3 WORKING DAYS I COULD BE DEAD BY THEN
WESBANK SERVICE IS SO BAD SO BAD I WILL IN MY LIFE NEVER REFER ANYONE TO WESBANK NEVER
WESBANK MAN UP AND PLEASE PHONE YOUR CUSTOMERS BACK AND RESPOND THERE EMAILS.
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WesBank's replyOfficial
16 Sept 2019, 13:55Dear Marion V,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply16 Sept 2019, 13:55
Official
Dear Marion V,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution