TM
Theo M
1 reviews | Active since Jan 2014
01 Apr 2021, 10:23
Service plan
I took out a service plan when i bought my car and it was valid for 48 months now webank tells me it was 24 months but the contract i have says it expires in 2022 they told me to contact motorite i did and motorite confirmed that my service plan is still valid i must contact wesbank, I'm taken from pilar to post its frustrating and my car is due for service *i feel like crying*
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WesBank's replyOfficial
01 Apr 2021, 11:36Dear theodorah
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply01 Apr 2021, 11:36
Official
Dear theodorah
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution