DJvV
Daniel Jansen van Vuuren

1 reviews | Active since Dec 2017

25 Apr 2022, 11:50

Service is going downhill

use all my airtime sitting on hold (15+min) app ginving me errors constantly website kicks me out nobody responds to emails settled a motorcycle still shows i owe money after paying the amount according to the settlement agreement new application waiting for the icontract since last week

wat is happening?

0
Replies (3)
WesBank
WesBank's reply25 Apr 2022, 12:46
Official
Dear Daniel J,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution
DJvV
Daniel Jansen van Vuuren's update05 May 2022, 12:04
Reviewer Update
its the 5/05/2022 15 days after i got the pre approval and still waiting
the dealership is thinking im messing them around....
WesBank
WesBank's reply05 May 2022, 13:48
Official
 Dear Daniel J,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution