ET
Ernst Tönsing
1 reviews | Active since Dec 2020
29 Mar 2023, 11:44
Service is a joke.
Trying to get a cross border leter for your vehicle is like pulling your teeth. I always have to send request after request to get any reply. Pathetic service at its best.
Helpful (0)
Replies (3)0
Replies (3)
WesBank's replyOfficial
29 Mar 2023, 12:13Dear Ernst Tönsing
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply29 Mar 2023, 12:13
Official
Dear Ernst Tönsing
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
ET
Ernst Tönsing's updateReviewer Update
29 Mar 2023, 16:11Typically still no cross border paper. No one has cintacted me. I was planning on crossing tomorow but once again I need to postpone my trip.
ET
Ernst Tönsing's update29 Mar 2023, 16:11
Reviewer Update
Typically still no cross border paper. No one has cintacted me. I was planning on crossing tomorow but once again I need to postpone my trip.
ET
Ernst Tönsing's updateReviewer Update
29 Mar 2023, 17:10You sent a settlement letter of someone else (Mr A Rawoot )and not the cross border letter as requested.
ET
Ernst Tönsing's update29 Mar 2023, 17:10
Reviewer Update
You sent a settlement letter of someone else (Mr A Rawoot )and not the cross border letter as requested.