PN
Paul N

1 reviews | Active since Sept 2023

18 Sept 2023, 09:03

Service

I struggle now almost 4 months to get my vehicle NATIS documents after the account was settled. They mailed me a option to pay for the cange of title on the document wich i paid. Try to get hold tru the app is useless, even worse is to phone them, this is frustrating and unacceptable service.

0
Replies (1)
WesBank
WesBank's reply18 Sept 2023, 09:22
Official
Dear Paul Nel
 
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
 
We will be in touch with you to resolve this matter.
 
Regards,
WesBank Service Resolution