MW
Mary W
1 reviews | Active since Mar 2020
23 Jul 2021, 10:09
Service
Have been trying since 5 July to get Wesbank to capitalize a lump sum payment. No one could help me and emails are not responded to. Finally today I got hold of Lerato Mokoena in the Customer Services Department. She took the time to resolve the query and explained everything in detail. If only all the call centre consultants were so willing to help. No stars to the rest of Wesbank but 5 stars for Lerato
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WesBank's replyOfficial
23 Jul 2021, 11:37Dear Mary Westermeyer,
Thank you for your compliment. We aim to delight our customers with great service and will pass your compliments to the relevant teams.
Regards,
WesBank Service Resolution
Thank you for your compliment. We aim to delight our customers with great service and will pass your compliments to the relevant teams.
Regards,
WesBank Service Resolution
WesBank's reply23 Jul 2021, 11:37
Official
Dear Mary Westermeyer,
Thank you for your compliment. We aim to delight our customers with great service and will pass your compliments to the relevant teams.
Regards,
WesBank Service Resolution
Thank you for your compliment. We aim to delight our customers with great service and will pass your compliments to the relevant teams.
Regards,
WesBank Service Resolution