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refiloe.bawela refiloe.bawela
1 reviews | Active since Feb 2017
26 Oct 2022, 15:59
**** SERVICE
AS I AM WRITING THIS REVIEW I AM FUMING I AM SO ANGRY I CAN'T BELIEVE THE **** SERVICE I AM GETTING FROM WESBANK I HAVE BEEN PAYING MY CAR SINCE FEBRUARY 2018 AND NEVER MISSED A PAYMENT AND I HAD A PROBLEM BECAUSE I WAS ON UNPAID LEAVE OFWHICH I ALERTED THEM AND THEY TOLD ME THEY CAN'T HELP AS LOYAL AS I HAVE BEEN, THEY DIDN'T DEBIT ME THIS MONTH AND I HAVE BEEN WAITING FOR THEM TO DEBIT AND THEY ARE NOW SENDING SOMEONE TO COME AND GET THE FULL AMOUNT FOR THE ARREARS OR THE CAR HOW THE **** DOES THAT HAPPEN WITH ONLY 2 MISSED PREMIUMS??????
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Replies (2)
WesBank's replyOfficial
26 Oct 2022, 16:36 Dear Refiloe,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply26 Oct 2022, 16:36
Official
Dear Refiloe,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
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refiloe.bawela refiloe.bawela's updateReviewer Update
28 Oct 2022, 13:58I THINK THERE IS SOMETHING REALLY WRONG WITH WESBANK THE WORST PLACE TO EVER GET FINANCE I REGRET EVEN GETTING INTO AN AGREEMENT WITH THEM I CAN'T BELIEVE THE ****ED UP SERVICE YOU GIVE TO YOUR CLIENTS I WROTE A REVIEW DAY BEFORE YESTERDAY AND I WAS TOLD THEY WOULD GET BACK TO ME NO ONE HAS BEEN IN CONTACT WITH ME AND NOW I AM RECEIVING AN SMS THAT I MUST PAY R17243.02 OR CALL YOUR CALL CENTRE FIRST YOU GUYS ****ED AND NOW YOU ARE SENDING ME SMS'S I NEVER SAID YOU MUSTN'T DEDUCT THE MONEY YOU CHOSE NOT TO DO THAT AND AFTER THAT YOU BAD MOUTH ME TO YOUR PARTNERS I AM GOING TO TARNISH YOUR NAME AS YOU DID MINE ON ALL SOCIAL MEDIA PLATFORMS EVEN ON BILLBOARDS I HAVE NEVER EXPERIENCES SUCH WITH THE PAST 2 FINANCE HOUSES I WAS FINANCED WITH YOU DON'T CARE ABOUT YOUR CLIENTS AT ALL SIES YOU DISGUST ME
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refiloe.bawela refiloe.bawela's update28 Oct 2022, 13:58
Reviewer Update
I THINK THERE IS SOMETHING REALLY WRONG WITH WESBANK THE WORST PLACE TO EVER GET FINANCE I REGRET EVEN GETTING INTO AN AGREEMENT WITH THEM I CAN'T BELIEVE THE ****ED UP SERVICE YOU GIVE TO YOUR CLIENTS I WROTE A REVIEW DAY BEFORE YESTERDAY AND I WAS TOLD THEY WOULD GET BACK TO ME NO ONE HAS BEEN IN CONTACT WITH ME AND NOW I AM RECEIVING AN SMS THAT I MUST PAY R17243.02 OR CALL YOUR CALL CENTRE FIRST YOU GUYS ****ED AND NOW YOU ARE SENDING ME SMS'S I NEVER SAID YOU MUSTN'T DEDUCT THE MONEY YOU CHOSE NOT TO DO THAT AND AFTER THAT YOU BAD MOUTH ME TO YOUR PARTNERS I AM GOING TO TARNISH YOUR NAME AS YOU DID MINE ON ALL SOCIAL MEDIA PLATFORMS EVEN ON BILLBOARDS I HAVE NEVER EXPERIENCES SUCH WITH THE PAST 2 FINANCE HOUSES I WAS FINANCED WITH YOU DON'T CARE ABOUT YOUR CLIENTS AT ALL SIES YOU DISGUST ME