JK
Johan K

1 reviews | Active since Aug 2014

20 May 2020, 09:43

**** SERVCIE!

I have been sending email for the past 5 day, I can not log into my account online.

I get these stupid repeating email back, with the same freaking info that does not help me at all!

I even phoned it and the deleted my account, I reregistered, an NOTHING!!!! I am tired of wasting my money just to pay my damn accounts!

Where has customer service gone to? Is this what we get once you got a loan/finance sold to us? NOTHING!!!!

**** SERVCIE!

0
Replies (2)
WesBank
WesBank's reply20 May 2020, 10:22
Official
Dear Johan,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution

Best regards,

WesBank
WesBank's reply20 May 2020, 10:23
Official
Dear Johan,
Your reference number is CRSC2484.  Should you require assistance, please email *** using your CRS, ID or ACCOUNT NUMBER in the subject field.
Regards,
Zabonize Hogins 
***

Best regards,