JRH
Jade. R Hancox

1 reviews | Active since Nov 2017

19 Feb 2020, 11:18

Sending my details by post gets my details ****** by **********.

I cannot take the marketing mail in the post any longer. They bombard me with offers that I have no interest in. Why did nobody ask me to opt in to marketing nonsense?

What makes this worse is the fact that my details have been ****** and the card they send for the loan removed from the post before it arrived at my address. This has raised the risk of potential ***** and identity theft.

I want Wesbank to stop sending me any post, they are putting my identity at risk.

0
Replies (1)
WesBank
WesBank's reply19 Feb 2020, 15:47
Official
Dear Jade. H,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,

WesBank Service Resolution