send me over 100 text messages

Item: WesBank
Rating: 2
Author: Avesh R

U have sent me over 100 text messages stating that u would call regarding the confirmation of my vehicle's insurance. Then u call, once from a private no. I then receive an email stating that, your consultants are unable to get hold of me. I have sent wesbank an email to call me back which has probably been ignored. Please can you show me proof that u tried to call more than once? Do u still want my confirmation of insurance or not?

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Replies (1)

WesBank's replyOfficial

03 Mar 2015, 12:26

Hello avesh,

Thank you for your concerns highlighted. A representative from Hollard has been in contact with you to discuss the matter further. A detailed explanation has been provided to you concerning the SMS messages and you have since forwarded your insurance confirmation in order to update the account.

We wish to apologise for the inconvenience caused.

Yours faithfully,
WesBank

WesBank's reply03 Mar 2015, 12:26

Official