JR
Jaco R
1 reviews | Active since May 2023
10 Oct 2023, 13:55
Self fianance
As a Wesbank customer, I did apply for self finance and was assisted by Claudia Louw. This was such a terrible experience, I hade to ask for feedback and still she did not rep****, only after Khumalo from FNB phone her on teams she phone me back. This was like a roller-coaster ride and the seller decided to cancel the deal after everything was approve. I lost the deal because of *********** employees at Wesbank. I would never again apply thru Wesbank, and will never revert any one to you.
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Replies (1)WesBank's replyOfficial
10 Oct 2023, 14:17Dear Jaco R,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply10 Oct 2023, 14:17
Official
Dear Jaco R,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
