1 reviews | Active since May 2012
SEETLEMENTS
I called last week during the week and needed assistance with my monthly installments. I currently have 3 years left to pay the car and needed to know how much i would need to pay if i pay it off within 2 years and also 1 year, I spoke to Tshego and he gave me the amount of R3400+- (2 years)and advised him that i will call back on after the 25th since the mag tape has gone off, yesterday I called to make the change take effect as of the 25th of September and I spoke to Zinhle (arrogant as ever), and she redid the calculations and told me that i will be paying R4305 in 2 years and R8610 +- in one year. It seems as though both agents have no clue on how to calculate the billing. Can you please send me an email with the correct amounts.
Dear Lerato
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS77274
Regards,
WesBank Service Resolution
Best regards,
Dear Lerato
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS77274
Regards,
WesBank Service Resolution
Best regards,
Dear Lerato
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS77274
Regards,
WesBank Service Resolution
Best regards,
Dear Lerato
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS77274
Regards,
WesBank Service Resolution
Best regards,
