Scoring at Wesbank, no feedback

<p>Hi there</p> <p> </p> <p>I app**** for vehicle finance last month and my application was declined. I called the call centre to find out what the problem was, and the gentleman who was assisting me said that the issue was not affordabilty but that it was my credit report.</p> <p> </p> <p>He then asked me to email ********** but I ahve done so on two separate occassions but I'm yet to receive feedback from them.</p> <p> </p> <p>In the email I attached my credit report as I had checked my report before doing teh application and it was clear and good on teo credit bureaus.</p> <p> </p> <p>I've been a loyal customer of Wesbanks, never missed a single payment so the least I expect is a phone call and an explanation of what the new criteria is for vehicle finance; what should the score be etc</p> <p> </p> <p>Please reply, I really dont want to try another bank.</p> <p> </p> <p>Thanks,</p> <p>Noli</p>