SCHOCKINGLY BAD SERVICE FROM WESBANK

I went to Wesbank"s online application to finance a verhicle that I am buying from a private owner. This was fairly simple and easy. But from here onward it was just a nightmare. They approved the loan, and in the approvement email Wesbank assured me they will contact me within 24 hours. This is a lie that Wesbank repeats as I see many complaints about this on Hellopeter. I waited for 48 hrs and spent about 2 hours on phone because I was cut and they did not call back. The line quality is terrible. Zoliswa, call ***, assured me that I will be attended to urgently, so I am waiting now for their call. The seller is understandably unhappy as he has other buyers. So without progressing on this today, I will loose my opportunity. I have experienced the same bad service from the call centre environment at First National Bank. Like father, like son. This is the kind of service one would expect from a Government or municipality, never a listed company. If you own FNB shares, sell immediately, be warned.